Contact us

We are always open to a conversation

The Pathway Capital Management team strives to ensure high-quality interaction with users and to provide the necessary information support on all matters relating to the platform's operation.

Start trading
We are always open to a conversation

The figures speak for themselves

Available instruments
500+
financial instruments
Asset classes
7
trading areas
Support
24/7
seven days a week
Response speed
24h
average response time
Comfortable interaction with users
Our principles

Comfortable interaction with users

Pathway Capital continues to develop its infrastructure and strives to ensure comfortable interaction with users. We are always open to constructive dialogue.

  • Transparency in every interaction
  • Data and account security
  • A responsible approach to requests
  • Timely information support
  • Continuous improvement of services

How we handle requests

Every request matters

Your suggestions and comments help refine the platform's functionality and make interaction with Pathway Capital services more convenient.

Official communication channels

When contacting the support service, use only the official channels listed on the Pathway Capital website. This provides an additional level of security.

Support service

Always at your service

Pathway Capital specialists are ready to help users resolve matters connected with using the platform. Every request is reviewed in accordance with internal procedures.

Support service
01

Working with the platform

Help with navigation, the personal account area and the trading platform's functionality.

02

Trading instruments

Information about available markets, instruments and analytical capabilities.

03

Account security

Matters of account protection and safe interaction with the platform.

04

Information requests

Up-to-date information about educational materials and platform capabilities.

Contact information

Contact us

If you have questions or need additional information, please use the available communication channels.

Address

14 Upper St. Martin's Lane
3rd Floor
London
WC2H 9FB
United Kingdom

Registered address of the company

Telephone

User support service

Email

For written enquiries

Working hours

In accordance with platform regulations

Timeframes depend on the type of request

Security

Security of interaction

When contacting the support service, use only the official communication channels listed on the Pathway Capital website.

Important: Pathway Capital staff never ask for passwords, PIN codes or full payment card details. If you receive such requests, stop the communication immediately.

Official website

Use only the platform's official address.

Official email

Emails come only from official addresses.

Do not share your data

Never disclose passwords to third parties.

Check the numbers

Calls come only from the official numbers listed on the website.